Need help? Call us on 01790 755 866

General FAQs

What is your minimum order value?

Our minimum order value is one of the lowest in the industry, just £15 ex.VAT per design!

How are the stickers supplied?

All of our custom stickers are supplied in an easy-to-peel sheet format, not on a roll. The sheets are usually A4 in size but this can vary depending on the size of sticker chosen. Premium Paper Labels are supplied in sheets slightly larger than A3. Stickers larger than A3 will be supplied individually.

How much do you charge for delivery?

We offer a choice of delivery options as part of the online ordering process. To see our current list of delivery options, please see our Service & Delivery Options page. All of our orders are sent by either Royal Mail or UPS.

Do you offer international shipping?

Currently we can only ship to addresses in the United Kingdom, the Isle of Man, Jersey and Guernsey. We are hoping to offer international shipping in the near future.

How fast are your turnaround times?

We aim to despatch all orders within 3-5 working days of confirmed payment unless it's for a very large quantity. Please see our Service & Delivery Options page for our current service and delivery choices.

If you need your stickers quickly, or to a strict deadline, we have a number of express services and courier options to get them to you even faster. Contact us to see how quickly we can produce your custom stickers or labels.

Are there any setup or design fees?

Here at Stickers International we are proud to say that we have no hidden charges. To keep ordering simple, all that you pay is the cost of the stickers, delivery and VAT on the total. That means no origination fees, no setup fees and no design fees!

How much do your stickers cost?

All of our prices are based on the sticker size and the chosen quantity. The more you buy, the cheaper each sticker becomes. As the size of each sticker is different, we don't have a static price list. Instead, you can get an instant quote by filling our our easy to use quote form. You'll get a price immediately that you can print or email directly from the page. If you want to order online straight away, simply choose your sticker and follow the order process!

How can I pay for my order?

There are 4 different methods of payment that you can choose from on our website:

  • Credit / Debit card
  • PayPal
  • Bank transfer
  • Cheque

The Credit / Debit card and PayPal options are an instant payment, causing no delay to your order. Bank transfer can take between 24-72 hours to be confirmed and cheques may take several working days to clear. If you choose to pay by bank transfer or cheque your order will be placed on hold until payment is received or your cheque has been cleared.

How does your service compare to others?

Our quality of service is the best in the industry and we strive to keep it that way. At Stickers International we offer a reliable, friendly service and we invite you to give us a call at any time on 01790 755 866.

How long have you been in the industry?

We have been in the printing industry for more than 35 years, gathering a vast amount of professional knowledge that we can use to help you create the perfect custom stickers or labels for your company.

Other aspects of promotional printing that we can provide you with include Name Badges, Heat Seal Transfers, T-Shirt Vinyl, Plotter Cutters and Workwear.

Do you supply a digital proof before printing?

If you order your custom stickers on our website, a digital proof will be shown on screen after you click the "Finished Designing" button. Please check this carefully to ensure everything looks correct. The pink line denotes the edge of the sticker and will not be printed.

If you place your order via email we will send you a PDF proof for approval. The order will not enter production until the PDF proof has been approved in writing and payment has been received. If at all possible, it's always faster to place your order on our website as there are no delays for emails to be sent/received and no waiting for artwork approval.

How do you print the stickers and labels?

We print all of our custom sticker and label products using state of the art, high resolution digital printing machines. We print using CMYK inks but the exact print method differs depending on the sticker product chosen. For more details, please see the Technical tab on the relevant product page.

How do you prefer my artwork / logo to be supplied?

When designing your sticker online, the website allows you to upload .jpg .jpeg .png .gif .pdf .eps and .ai files. Via email, we can accept logos and badge designs in almost any format, just send us the best quality logo you have and we'll be able to produce the best possible result.

As a general rule, our preferred file formats are .pdf .ai and .eps. Other common file formats that we can accept include .jpg .jpeg .doc and .docx. As previously mentioned, we can open almost anything. In the unlikely event that you send us a file we cannot open, we will contact you about your options. We can currently accept files via email up to around 6MB. To find out more about submitting your own artwork and logos please visit our artwork guidelines page.